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User guide

Get started in 3 minutes

Download the app, create an account, allow the network setup and tap Connect — four steps to your first connection.

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Pangolin runs on iPhone / iPad, Mac, Windows and Android, and the app looks and works almost the same everywhere. Getting connected for the first time takes four steps.

Step 1: Download the app

Go to the Download section and pick your device:

PlatformRequirementsHow it installsGuide
iPhone / iPadiOS / iPadOS 15 or laterThrough Apple’s TestFlightiPhone / iPad
MacmacOS 12 or laterDownload a .zip, drag the app into ApplicationsMac
WindowsWindows 10 / 11Run the installerWindows
AndroidAndroid 9 or laterInstall the APKAndroid

Step 2: Open the app and skim the intro

The first time you open Pangolin you’ll see five short intro screens — one-tap connect, smart routing, the free 7-day trial, the network permission and privacy. Swipe through them (or tap Skip in the top-right corner) to reach the sign-in screen. The intro only shows up once.

The Allow network setup screen is a heads-up: the first time you connect, your system will ask permission to add a network configuration so Pangolin can build its encrypted tunnel. Every app of this kind needs it — just allow it when asked.

Intro screen: Connect worldwide Intro screen: Allow network setup

Step 3: Create an account

On the sign-in screen, switch to Sign up, enter your email and tap Send code. Type in the 6-digit code from the email, tap Next, then choose a password. That’s it — your new account comes with 7 days of Pro, free.

Sign up: email and verification code Sign up: set a password

For everything about signing up, logging in and resetting your password, see Accounts, sign-in and security.

Step 4: Tap Connect

Back on the Connect screen, tap the big button in the middle. On your first connection, your system asks whether to allow Pangolin to add a VPN configuration — tap Allow (on iPhone you may need to enter your passcode or use Face ID).

When the button turns green and reads Connected · Encrypted, you’re all set.

Connect screen: not connected Connect screen: connected

Server selection defaults to Smart select: Pangolin picks the lowest-latency server for your current network, so most of the time you never need to switch by hand.

What’s next

FAQ

Do I have to pay to sign up?

No. All you need is an email address. Every new account starts with a free 7-day Pro trial with full access to every feature.

How many devices can I use one account on?

You can sign in on iPhone, iPad, Mac, Windows and Android with the same account. How many devices you can use depends on your plan — 3 on Pro.

Will sites in China get slower while I'm connected?

No. Smart routing is on by default, so sites and apps in mainland China connect directly without going through the tunnel.

Don't have Pangolin yet?

Available for iPhone / iPad, Mac, Windows and Android. New accounts get a free 7-day Pro trial.

Download the app
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